Unworn or unused merchandise may be exchanged for a store credit within 14 days of the original purchase date. All merchandise must be returned in the original packaging with the appropriate tags attached. Please Contact Us with details of the merchandise to be exchanged prior to sending the item back.
Evening bags, Bridal accessories and merchandise labelled “clearance” or “final sale” cannot be returned or exchanged. For hygienic reasons, all pireced earrings are final sale and not returnable. Please consider this before purchasing!
We cannot be responsible for damages of items once purchased. Damages due to manufactures defects will be refunded/replaced with the exact same merchandise.
Exchanges may also be done in-store. Please note original shipping charges are non-refundable.
If you receive the wrong order, please contact us at email@example.com
WHERE WE SHIP
At this time, we currently ship to Canada & U.S only. Sorry for the inconvenience
Please note that it takes 1-2 business days for order processing prior to shipping. Processing time is subject to change.
At this time, we are not able to split an order into multiple shipping destinations.
Free shipping with any minimum purchase of $75 (before taxes). Applies to Canadian purchases only.
All shipments will be delivered through Canada Post. Once your order has shipped, you can track your shipment via Canada Post’s website, CanadaPost.ca.
Standard – $12 (estimated delivery within 7-13 business days)*
Expedited – $18 (estimated delivery within 2-4 business days)*
*Delivery times are estimated and subject to change.
Orders using store pickup may take anywhere between 1-4 days to process. Once your order is ready, you will receive an email from us to arrange a pickup date. If you have an specific requirements for pickup (date or time) please leave a note when placing your order.
Feel free to contact us with any questions.
For any other questions or concerns please contact us at firstname.lastname@example.org
For exchanges in-store visit us at 130 King St W, M5X 2A2